United flies you, Uber drives you – all in one app

Chicago – United Airlines became the first airline to offer customers Uber transportation services via mobile app, further enabling travelers to use the United app for services throughout their entire travel experience. 

Customers with iOS and Android mobile devices may access Uber ground transportation information in the United app’s menu or in the “My Reservations” card with a current reservation. The app will display Uber information, including types of available vehicles, estimated wait times and prices. After customers select a ride, the United app will automatically transfer them to the Uber app (if it has been previously downloaded) or the Uber website to complete the transaction.

Customers who complete their first transaction with Uber via the United app will receive 1,000 MileagePlus award miles for a limited time. 

“Our partnership with Uber offers customers new opportunities to simplify their travel experience,” said Praveen Sharma, our vice president of loyalty. “Customers can use the app to ensure a more convenient journey, from checking in for an international flight from their home or office to finding instant ground transportation options at their final destination.”

In addition to accessing ground transportation options and other features, customers can use the United app on iOS and Android devices to do the following:

• Book United flights, including award travel
• Scan a valid passport to check in for international flights
• Store mobile boarding passes for easy access at security and during boarding
• Select seats and choose Economy Plus seating
• Check the status of an upgrade and view inflight amenities
• Access United Club information and purchase one-time passes

In July, United Airlines became the first U.S. carrier to offer customers the ability to scan their passports to check in for international flights via their iOS and Android mobile devices.