Hangzhou – Closing out Alibaba’s annual Investor Day event on Wednesday, Chairman and CEO Daniel Zhang told viewers tuning in virtually that there had been internal discussion about whether business strategy and priorities needed a revamp to restore normalcy and help economies restart after the pandemic. In the end, the decision to double down on what Alibaba has done best for 21 years was straightforward.

“In the midst of so many uncertainties, the future of digitalization is the biggest certainty we can see. Digitalization is the biggest opportunity of our time,” Zhang said.